Consulting Services

SYSTEM SELECTION

We provides professional MES system selection services and guidance, fully analyzing customers' actual needs, informationization goals, production characteristics, and informationization applications, providing an important basis for the introduction of MES systems in enterprises.

DIAGNOSTIC ANALYSIS

LEAN GUIDANCE

INTELLIGENT BUILDING

We has a professional team of consultant experts. Through on-site investigations and comprehensive diagnosis and analysis of corporate production material flow, process flow, information flow, etc., we tailor professional industrial Internet solutions for corporate customers.

Taking the industry's top companies as benchmarks, combined with our years of experience and advanced software technology, we help customers build intelligent manufacturing transformation and upgrades, achieve cost reduction and efficiency improvement, and enhance their competitiveness.

Combining advanced lean management thinking, we help corporate customers establish a lean production system based on information technology, improve production efficiency, reduce operating costs, and help enterprises realize JIT pull model and Lean production.

System Integration Services

Provide enterprise customers with system integration services such as ERP systems, SCM systems, PLM systems, OA systems, CRM systems, etc., open up enterprise information flow, build a data sharing platform, and avoid information silos

We provides hardware integration services for production equipment, high-bay warehouse-related products, IoT, etc., automatically obtains the operating data of related hardware equipment, and helps corporate customers achieve production transparency.

Implementation Services

Agile Implementation

Agile implementation is the methodology used to implement OrBit-MES system. It helps companies quickly introduce MES systems and shorten implementation cycles. Founded in 2004, this methodology is based on our years of field implementation experience and is considered the fastest and leading MES implementation methodology in China. It is the essential guarantee for successful MES implementation in companies.

Project implementation is a crucial step in introducing an MES system. We uses agile implementation methodologies to help customers achieve rapid system deployment. During the delivery process, we utilizes a unique PKM project management system to ensure complete system implementation. We are proud that all of ours projects have been successfully delivered, living up to the trust and entrustment of our customers!

Project Delivery

System training before the MES system goes online is an indispensable link. We focuses on knowledge transfer and teaches people how to fish. It launches professional training services for the application of MES systems in the manufacturing industry. Based on the OrBit-TT ladder training system, it conducts actual combat drills, function explanations and business solutions, etc., so that customers can easily master the OrBit-MES system and get started quickly.

Secondary Development

As companies integrate strategies and expand their diversified businesses, their needs for information technology will change. We are positioned as a provider of high-end execution system solutions for Industry 4.0. We employ a professional consulting team to deeply understand customer needs, provide customized solutions, and open source code to support independent secondary development by corporate customers, thereby improving work efficiency.

Training

After-Sales Service

24/7 Response

We provides 7*24 hours of uninterrupted after-sales service response and multi-form professional technical support to fully guarantee the normal operation of customer systems.

Regular Diagnosis

Troubleshooting

System Upgrade

Provide comprehensive performance diagnostic checks for software systems, databases, and servers to identify potential risks in advance. Provide system operation status diagnostic reports and improvement plans to comprehensively ensure the effective operation of enterprise customer systems.

When a system malfunction occurs, please call our after-sales service hotline and we will promptly arrange for our technicians to troubleshoot the problem online. If on-site troubleshooting is required, we will dispatch our technicians to the site within 12 hours after receiving notification from the customer.

We always adheres to the corporate philosophy of adapting to needs, continuously iterating and upgrading products to cope with the ever-changing market competition environment, and providing system upgrade services for corporate customers, allowing customers to enjoy the latest product technology.